Hospitality

The main priority at Novokuznetsk International Airport is the organization of services based on the philosophy of hospitality, based on openness, kindness, genuine interest in guests, and cordiality.

The dissemination of the philosophy of hospitality is constantly carried out in three main directions:
— Development and improvement of service for passengers, visitors and partners;
— Improvement and optimization of internal processes to ensure comfortable working conditions for staff;
— Updating and improving the comfort of infrastructure.